Front office
Contents
FRONT OFFICE CASHBOOK
The Front Office System is a cashbook system that incorporates online payments, Receipting and bank reconciliation. This module boasts of tight integration with other AIMS systems especially in the areas of underwriting and claims
RECEIPTS
- a) Click on the Receipts link on the sidebar, this opens the receipting page with the following options:
- i. Issue New Receipt
- ii. Issue Cash Call Receipt
- iii. Issue Receipt to Knock off Credit
- iv. Existing Receipts listing
- b) Click on an existing receipt entry to view the Receipt details as shown below. This allows for Receipt Printing and Receipt Reversal.
- c) Click on the Issue New Receipt button to generate a new receipt.
- d) Fill in the required receipt details as shown below and press the save button to submit details.
- e) Premium Receipt type will give an option to type and select client policy details as captured in underwriting. This allows for selection of outstanding debit notes for the selected client and auto fill the required policy details such as client name and intermediary account.
- f) Click Issue Cash Call Receipt button to open Cash Call Receipt screen below.
- g) Click Issue Receipt to Knock off Credit button to open the screen below
PAYMENTS
- a) Click payments link to access the payments page as shown below with the following options:
- i. Un-posted Requisitions
- ii. Multi-Requisition Voucher
- b) Click on a payment entry to access the payment voucher details.
- c) Click Unposted Requisitions button to create a new requisition. This open the page below with New Requisition button.
- d) Click on a requisition entry to display the requisition details
- e) Click the New Requisition button to open the requisition screen below.
- f) After a requisition is saved successfully, further action can be processed as below
- i. Cancel requisition
- ii. Amend requisition
- iii. Add requisition documents
- iv. Authorize payment
- v. Approve requisition
- vi. Post Payment voucher
COMMISSIONS
- a) Click on the Commissions link to access commissions processing page as shown below with the following options
Generate commissions and Generate commission Batches & Requisition
- b) Click on 'Generate Commissions button to select commission processing period. Input the required Year and Month then press Generate button.
- c) Click on the Generate Commission Batches & Reqs button to generate commission batch and process a payment requisition for the generated batch
- d) Select Generate Per Intermediary. This allows to group and mark items to be paid or not to be paid.
BANKING
- a) Click on the Banking link to access Bank management and reconciliation page as shown below.
- b) Click on a Bank entry to access the bank details and related bank transactions as shown below
CREDIT CONTROL
- a) Click on the Credit Control link to access credit request posted as shown below
- b) Click on a credit entry to display the credit request details and further actions to be done on the entry as shown below. Actions to be done include
- i. Print Credit Request
- ii. Cancel Credit Request
- iii.Approve Credit Request
RECEIPT ALLOCATIONS
The process of allocation begins by listing receipts with unallocated amount
- a) Click allocate button on the receipt details to open the allocation screen
- b) Select the allocation option Policy or Client and Click Next.
- c)
CREDIT NOTE ALLOCATIONS
• Credit note allocations screen contains unallocated credit notes and fully allocated credit notes. To access the credit note allocations screen, click on Credit note Allocations on the sidebar menu as shown below.
• The credit note allocations screen is shown below
• To allocate, click on the allocate button
• Select an option, then click next
The credit note details page will be displayed as shown below. Click on a checkbox on the reference you want to allocate and enter the amount
• Click on Allocate Credit Note button to finish
• To deallocate fully allocated credit notes, click on the Fully Allocated Tab
• Click on deallocate button
• The deallocation details screen is shown below
• Select the debit notes to deallocate by checking the checkboxes then Deallocate
FRONT OFFICE PARAMETERS
• To access Front Office Parameters, click on the side menu shown below
