Difference between revisions of "Claims"
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Claims sub system caters for the registration and settlement of claims with the production of statistics as one of the important end results. It provides for setting of estimates, payments of claims, recording of recoveries (through excesses etc.), stolen vehicles registration, Salvage processing and automatic recoveries from treaties. The claims subsystem thus links Underwriting, reinsurance and accounts subsystems. | Claims sub system caters for the registration and settlement of claims with the production of statistics as one of the important end results. It provides for setting of estimates, payments of claims, recording of recoveries (through excesses etc.), stolen vehicles registration, Salvage processing and automatic recoveries from treaties. The claims subsystem thus links Underwriting, reinsurance and accounts subsystems. | ||
| − | ==CLAIM REGISTRATION== | + | ===CLAIM REGISTRATION=== |
* a) Click on the Client link to access clients listing. Search and select client details | * a) Click on the Client link to access clients listing. Search and select client details | ||
* b) On the Policy listing page select a policy for which to register a claim. This opens the policy detail page as shown below | * b) On the Policy listing page select a policy for which to register a claim. This opens the policy detail page as shown below | ||
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| − | ==STOLEN VEHICLES== | + | ===STOLEN VEHICLES=== |
Claims Registered where vehicles have been marked as Stolen are updated in this page. | Claims Registered where vehicles have been marked as Stolen are updated in this page. | ||
After a vehicle has been recovered, recovery details are updated in this section | After a vehicle has been recovered, recovery details are updated in this section | ||
| Line 38: | Line 38: | ||
Figure 20 Update Recovery Details | Figure 20 Update Recovery Details | ||
| − | ==SALVAGE ENQUIRY== | + | ===SALVAGE ENQUIRY=== |
* a) Click on the Salvage Enquiry link to access Salvage processing page as shown below. | * a) Click on the Salvage Enquiry link to access Salvage processing page as shown below. | ||
Figure 21 Salvage Enquiry | Figure 21 Salvage Enquiry | ||
* b) Click on the Create Tender button to create a tender and add vehicles in the created tender as shown below. | * b) Click on the Create Tender button to create a tender and add vehicles in the created tender as shown below. | ||
Revision as of 14:34, 23 March 2020
CLAIMS PROCESSING
Claims sub system caters for the registration and settlement of claims with the production of statistics as one of the important end results. It provides for setting of estimates, payments of claims, recording of recoveries (through excesses etc.), stolen vehicles registration, Salvage processing and automatic recoveries from treaties. The claims subsystem thus links Underwriting, reinsurance and accounts subsystems.
CLAIM REGISTRATION
- a) Click on the Client link to access clients listing. Search and select client details
- b) On the Policy listing page select a policy for which to register a claim. This opens the policy detail page as shown below
- c) Click on the New Claim button to open Claim registration screen. The screen below is opened
- d) Confirm the policy number in the Policy No field and select an endorsement that will be used for the claim registration.
- e) Input the loss details and press the Save button to submit. On successful submission, a Claim number is automatically generated and redirects to claim processing page for further actions.
- f) Claim Processing includes:
- i. Reserve allocation per peril per item
Figure 18 Reserve Allocation
- ii. Estimate Revision
- iii. Claim Documents upload
Figure 19 Upload Claim Documents
- iv. Appoint Claimant
- v. Raise Claim Requisition
- vi. Close Claim File
- vii. Legal Claim
- viii. Salvage Vehicle
- ix. Excess Processing
- x. Liability Admission
STOLEN VEHICLES
Claims Registered where vehicles have been marked as Stolen are updated in this page. After a vehicle has been recovered, recovery details are updated in this section
Figure 20 Update Recovery Details
SALVAGE ENQUIRY
- a) Click on the Salvage Enquiry link to access Salvage processing page as shown below.
Figure 21 Salvage Enquiry
- b) Click on the Create Tender button to create a tender and add vehicles in the created tender as shown below.
