Difference between revisions of "Front office"
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::* i. Issue New Receipt | ::* i. Issue New Receipt | ||
::* ii. Issue Cash Call Receipt | ::* ii. Issue Cash Call Receipt | ||
| − | ::* iii. Issue Receipt to Knock off Credit | + | ::* iii.Issue Receipt to Knock off Credit |
::* iv. Existing Receipts listing | ::* iv. Existing Receipts listing | ||
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===PAYMENTS=== | ===PAYMENTS=== | ||
* a) Click payments link to access the payments page as shown below with the following options: | * a) Click payments link to access the payments page as shown below with the following options: | ||
| + | |||
::* i. Un-posted Requisitions | ::* i. Un-posted Requisitions | ||
::* ii. Multi-Requisition Voucher | ::* ii. Multi-Requisition Voucher | ||
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* f) After a requisition is saved successfully, further action can be processed as below | * f) After a requisition is saved successfully, further action can be processed as below | ||
| + | |||
::* i. Cancel requisition | ::* i. Cancel requisition | ||
::* ii. Amend requisition | ::* ii. Amend requisition | ||
| − | ::* iii. Add requisition documents | + | ::* iii.Add requisition documents |
::* iv. Authorize payment | ::* iv. Authorize payment | ||
::* v. Approve requisition | ::* v. Approve requisition | ||
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To edit a monthly rate, click on edit button | To edit a monthly rate, click on edit button | ||
[[File:We31.png|600px|thumb|center|Allocation Screen]] | [[File:We31.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Additions/Deductions | ||
| + | |||
| + | This shows the different additions and deductions to be applied on different tranctions | ||
| + | To access this screen, click on the Additions/Deductions | ||
| + | [[File:We32.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | The diagram below shows the available deductions/additions as set up in the system. To add a new, click Add | ||
| + | [[File:We33.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To edit, click on the edit button on a specific entry | ||
| + | [[File:We34.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Facultative Notifications | ||
| + | |||
| + | To access this page, click on Facultative Notifications as shown below | ||
| + | [[File:We35.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To add a new entry, click on add button | ||
| + | [[File:We36.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To edit, click on edit button | ||
| + | [[File:We37.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Cost/Revenue Centers Maintenance | ||
| + | |||
| + | Click on Cost/Revenue Centers Maintenance | ||
| + | [[File:We38.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To add new, click on Add button | ||
| + | [[File:We39.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To edit an existing record, click the button as shown on the diagram below | ||
| + | [[File:We40.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Receipt Parameters | ||
| + | |||
| + | These are parameters which determine the behavior of different receipts in the system. | ||
| + | |||
| + | Click on receipt parameters to view the different parameters that needs to be set up for receipts. | ||
| + | [[File:We41.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | |||
| + | Receipt Transaction Types Parameters | ||
| + | |||
| + | Click on Receipt Transaction Types Parameters on the menu | ||
| + | [[File:We42.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | This will open a page showing the different receipt types for different transactions | ||
| + | To add a new receipt type, click on Add button | ||
| + | [[File:We43.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To edit a receipt type, click on the edit button | ||
| + | [[File:We44.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Premium Receipt Parameters | ||
| + | |||
| + | Click on Premium Receipt Parameters | ||
| + | [[File:We45.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | You will be taken to the page below where you can add a new entry by clicking on the add button. | ||
| + | [[File:We46.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To edit, click on edit button | ||
| + | [[File:We47.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Payment Parameters | ||
| + | |||
| + | To access | ||
| + | [[File:We48.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Payment Transaction Types | ||
| + | |||
| + | This parameter is for setting up the different payment transactions done in the system. To access the list of available transaction types, click on Payment Transaction Types. | ||
| + | [[File:We49.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To add a new transaction type, click on Add button | ||
| + | [[File:We50.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To edit a payment transaction type, click on edit button, fill the form the submit | ||
| + | [[File:We51.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Requisition Support Documents | ||
| + | |||
| + | This where the different requisition document types are set. | ||
| + | [[File:We52.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To add a new document type, click on the add button | ||
| + | [[File:We53.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To edit, click on the edit button | ||
| + | [[File:We54.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Payment Requisition Serials | ||
| + | [[File:We55.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | This is where the requisition numbers serials are set for different departments in the system | ||
| + | |||
| + | To add new, click on the add button | ||
| + | [[File:We56.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To edit, click on the edit button | ||
| + | [[File:We57.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | |||
| + | Credit Control Parameters | ||
| + | |||
| + | Click on Credit Control Parameters | ||
| + | [[File:We58.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Branch Credit Limits Setup | ||
| + | |||
| + | This where the credit limits are set up per the organization’s branches | ||
| + | [[File:We59.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To add a new credit limit for a branch, click on Add | ||
| + | [[File:We60.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To edit, click on the edit button | ||
| + | [[File:We61.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Intermediary Credit/Approval Limit Setup | ||
| + | [[File:We62.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | The page will display all the brokers with their credit approval limit. To edit the limit for a specific intermediary, click on the edit button | ||
| + | [[File:We63.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | Client Credit Control Limit Setup | ||
| + | |||
| + | Click on the Client Credit Control Limit Setup on the menu | ||
| + | [[File:We64.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To set up a credit limit amount for the client, click on the edit button to on a specific client then edit | ||
| + | [[File:We65.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | User Approval/Credit Limits Maintenance | ||
| + | |||
| + | This is where the credit limits for the users are setup | ||
| + | [[File:We66.png|600px|thumb|center|Allocation Screen]] | ||
| + | |||
| + | To set up a credit a limit for a specific user, click on the edit button as shown below | ||
| + | [[File:We67.png|600px|thumb|center|Allocation Screen]] | ||
Latest revision as of 12:10, 30 September 2024
Contents
FRONT OFFICE CASHBOOK
The Front Office System is a cashbook system that incorporates online payments, Receipting and bank reconciliation. This module boasts of tight integration with other AIMS systems especially in the areas of underwriting and claims
RECEIPTS
- a) Click on the Receipts link on the sidebar, this opens the receipting page with the following options:
- i. Issue New Receipt
- ii. Issue Cash Call Receipt
- iii.Issue Receipt to Knock off Credit
- iv. Existing Receipts listing
- b) Click on an existing receipt entry to view the Receipt details as shown below. This allows for Receipt Printing and Receipt Reversal.
- c) Click on the Issue New Receipt button to generate a new receipt.
- d) Fill in the required receipt details as shown below and press the save button to submit details.
- e) Premium Receipt type will give an option to type and select client policy details as captured in underwriting. This allows for selection of outstanding debit notes for the selected client and auto fill the required policy details such as client name and intermediary account.
- f) Click Issue Cash Call Receipt button to open Cash Call Receipt screen below.
- g) Click Issue Receipt to Knock off Credit button to open the screen below
PAYMENTS
- a) Click payments link to access the payments page as shown below with the following options:
- i. Un-posted Requisitions
- ii. Multi-Requisition Voucher
- b) Click on a payment entry to access the payment voucher details.
- c) Click Unposted Requisitions button to create a new requisition. This open the page below with New Requisition button.
- d) Click on a requisition entry to display the requisition details
- e) Click the New Requisition button to open the requisition screen below.
- f) After a requisition is saved successfully, further action can be processed as below
- i. Cancel requisition
- ii. Amend requisition
- iii.Add requisition documents
- iv. Authorize payment
- v. Approve requisition
- vi. Post Payment voucher
COMMISSIONS
- a) Click on the Commissions link to access commissions processing page as shown below with the following options
Generate commissions and Generate commission Batches & Requisition
- b) Click on 'Generate Commissions button to select commission processing period. Input the required Year and Month then press Generate button.
- c) Click on the Generate Commission Batches & Reqs button to generate commission batch and process a payment requisition for the generated batch
- d) Select Generate Per Intermediary. This allows to group and mark items to be paid or not to be paid.
BANKING
- a) Click on the Banking link to access Bank management and reconciliation page as shown below.
- b) Click on a Bank entry to access the bank details and related bank transactions as shown below
CREDIT CONTROL
- a) Click on the Credit Control link to access credit request posted as shown below
- b) Click on a credit entry to display the credit request details and further actions to be done on the entry as shown below. Actions to be done include
- i. Print Credit Request
- ii. Cancel Credit Request
- iii.Approve Credit Request
RECEIPT ALLOCATIONS
The process of allocation begins by listing receipts with unallocated amount
- a) Click allocate button on the receipt details to open the allocation screen
- b) Select the allocation option Policy or Client and Click Next.
- c)
CREDIT NOTE ALLOCATIONS
• Credit note allocations screen contains unallocated credit notes and fully allocated credit notes. To access the credit note allocations screen, click on Credit note Allocations on the sidebar menu as shown below.
• The credit note allocations screen is shown below
• To allocate, click on the allocate button
• Select an option, then click next
The credit note details page will be displayed as shown below. Click on a checkbox on the reference you want to allocate and enter the amount
• Click on Allocate Credit Note button to finish
• To deallocate fully allocated credit notes, click on the Fully Allocated Tab
• Click on deallocate button
• The deallocation details screen is shown below
• Select the debit notes to deallocate by checking the checkboxes then Deallocate
FRONT OFFICE PARAMETERS
• To access Front Office Parameters, click on the side menu shown below
• To view the parameters, hover the mouse on FO Parameters
Front Office Master File Parameters
Department Codes
To access the department codes screen, click on Department codes
On the departments screen, there is a table containing all the departments in the organization.
To add a department, click on Add button as shown below
To edit a department, click on the edit button
Office Codes Maintenance
Click on Office Codes Maintenance. This page contains all the branches of the organization.
To add a branch, click on the add button
To edit, click on edit button
Transaction Sources Maintenance
Click on Transaction Sources Maintenance on the menu
This will open the page shown below displaying the different sources of transaction documents To add new source, click on the add button
To edit the source, click on the edit button
Payment Methods Maintenance
To access the payment methods, click on Payment Methods Maintenance as shown below.
This will open the page shown below. To add a payment method, click on Add button
To edit a payment method, click on the edit button
Currency Rates Maintenance
This is where the daily and monthly currency rates are set for different currencies. Click on Currency Rates Maintenance on the menu
To set a daily rate, click on the add button
To edit, click on the edit button
To set the monthly rate for a specific currency, click on the month tab
Click on add button to set a new monthly rate for a currency
To edit a monthly rate, click on edit button
Additions/Deductions
This shows the different additions and deductions to be applied on different tranctions To access this screen, click on the Additions/Deductions
The diagram below shows the available deductions/additions as set up in the system. To add a new, click Add
To edit, click on the edit button on a specific entry
Facultative Notifications
To access this page, click on Facultative Notifications as shown below
To add a new entry, click on add button
To edit, click on edit button
Cost/Revenue Centers Maintenance
Click on Cost/Revenue Centers Maintenance
To add new, click on Add button
To edit an existing record, click the button as shown on the diagram below
Receipt Parameters
These are parameters which determine the behavior of different receipts in the system.
Click on receipt parameters to view the different parameters that needs to be set up for receipts.
Receipt Transaction Types Parameters
Click on Receipt Transaction Types Parameters on the menu
This will open a page showing the different receipt types for different transactions To add a new receipt type, click on Add button
To edit a receipt type, click on the edit button
Premium Receipt Parameters
Click on Premium Receipt Parameters
You will be taken to the page below where you can add a new entry by clicking on the add button.
To edit, click on edit button
Payment Parameters
To access
Payment Transaction Types
This parameter is for setting up the different payment transactions done in the system. To access the list of available transaction types, click on Payment Transaction Types.
To add a new transaction type, click on Add button
To edit a payment transaction type, click on edit button, fill the form the submit
Requisition Support Documents
This where the different requisition document types are set.
To add a new document type, click on the add button
To edit, click on the edit button
Payment Requisition Serials
This is where the requisition numbers serials are set for different departments in the system
To add new, click on the add button
To edit, click on the edit button
Credit Control Parameters
Click on Credit Control Parameters
Branch Credit Limits Setup
This where the credit limits are set up per the organization’s branches
To add a new credit limit for a branch, click on Add
To edit, click on the edit button
Intermediary Credit/Approval Limit Setup
The page will display all the brokers with their credit approval limit. To edit the limit for a specific intermediary, click on the edit button
Client Credit Control Limit Setup
Click on the Client Credit Control Limit Setup on the menu
To set up a credit limit amount for the client, click on the edit button to on a specific client then edit
User Approval/Credit Limits Maintenance
This is where the credit limits for the users are setup
To set up a credit a limit for a specific user, click on the edit button as shown below
